If you're having trouble activating the myCADtools add-in, here are a few steps to take before contacting support.

Start in the order listed; they are arranged by level of complexity:

  1. Clear Windows temporary files:
    • Close SOLIDWORKS and all other applications.
    • In Windows Explorer, type %temp% into the address bar; the Windows temporary folder will be selected. Delete its contents.
    • Restart the computer.
  1. Perform a SOLIDWORKS repair.
  2. Stop the antivirus:
    • If you're using antivirus software, try disabling it for the duration of the test.
    • If you notice that a myCADtools file is causing a conflict with your antivirus software ( please report it to myCADtools support)
  1. Disable the other add-ons:
    • Tools/Add-ons

  


    • Disable all add-ons at startup (on the right)
    • Restart SOLIDWORKS.
    • Just activate myCADtools.

If you notice any conflicts with the add-ons ( please report them to myCADtools support)