Troubleshooting
This chapter lists solutions to common problems you may encounter when using the myCADtools suite of tools:
- Registration Issue When Uninstalling or Reinstalling SOLIDWORKS
- Error Message - Unable to create the ActiveX component
- SelectFileAndFolder freezes when a file is inserted
- The SmartCounter interface is empty
- Uninstalling myCADtools is very slow
- "Error 27553" during installation
- "myCADpassport.exe" is not selected for installation
- Error: The RPC server is not available
- The add-on is visible, but I can't activate it
- "CADENAS Preview Insertion" is empty
- In "BatchConverter," operations cannot be performed
- Log: Unable to cast a COM object ...
- The myCADtools context menu does not appear
- Nothing is happening on the export side at SmartBom
- Error: The command manager will be reset the next time the system starts up
- Error: Incompatible SOLIDWORKS version
- Problems activating the myCADtools add-on