Problem:

Several myPDMtools tools use the Office Suite, specifically Microsoft Excel; sometimes, some of our tools may not function properly due to installation issues with the Office Suite. For example, it will be impossible to enter data cards using DataRecovery.

Solution:

This type of task should be performed with the help of an IT specialist.

Go to Start, Run, and then type "Regedit".

Find the key:

HKEY_CLASSES_ROOT\TypeLib\{00020813-0000-0000-C000-000000000046}

If it doesn't exist, look for the key:

HKEY_CLASSES_ROOT\TypeLib\{000208D5-0000-0000-C000-000000000046}

Right-click, select "Rename," then add "-old" at the end.

Next, run a simple repair of PackOffice after closing all programs in Windows.