You have access to  VISIATIV support   with a DASSAULT SYSTEMES maintenance contract with Visiativ or a Visiativ myCADservices Premium subscription.


VISIATIV software support is available via an online platform tailored to your needs:

  • Accessible 24 hours a day.
  • No unnecessary waiting time.
  • Call back within 8 working hours.
  • Attach sample files.
  • Your ticket will be handled directly by the technician.
  • Notifications at key stages in the processing of your ticket.
  • History and traceability of all your company's calls.
  • Access to the support knowledge base, tutorials and tutorials.